Privacy Policy

Privacy Policy

In operating the ISSYMO service, ENTERNEXT (the "Company") complies with the Personal Information Protection Act and other applicable laws, and maintains the following Privacy Policy to handle customers' personal information safely.

This document is a translation of the Korean original. If the translation and the Korean original differ, the Korean original prevails.

Effective 2026-10-19

Article 1 (Personal Information Collected and Collection Methods)

1. Inquiries · meeting bookings · request forms: name, contact number, email (optional), business or company name, preferred date and time, request details and attachments

2. Orders and payment: name, contact number, email, business information (when a tax invoice is issued), order history. Card numbers and other payment information are processed directly by the electronic payment gateway, and the Company receives only the approval result and a transaction identifier.

3. Production: domain · hosting account information, business information to be posted on the result (address, phone number, business hours, etc.), and the photos and text provided

4. Use of My Page: email, login records

5. Information generated automatically while using the Service: access IP, browser type, date and time of visit, cookies

6. Collection methods: inquiry · booking · order · request forms on the website, consultations by email · phone · messenger, and automatic collection during use of the Service

Article 2 (Purposes of Use of Personal Information)

1. Responding to inquiries, arranging meeting schedules, providing quotes

2. Concluding contracts, processing payments, issuing tax invoices · receipts

3. Producing and launching websites · web apps · apps, providing the maintenance subscription service, sending monthly reports

4. Communications needed to operate the Service, such as progress updates, requests to review design drafts and acceptance review notices

5. Identity verification for My Page and prevention of fraudulent use

6. Fulfilling legal obligations and responding to disputes

7. Analyzing usage statistics to improve the Service (processed in a form that cannot identify individuals)

Article 3 (Retention and Use Period of Personal Information)

1. The Company destroys personal information without delay once the purpose of its collection and use has been achieved. However, the following are kept for the periods indicated.

2. Inquiry · meeting booking · request form information: 1 year from the date received. If it leads to a contract, the contract-related retention period applies.

3. Records on contracts or withdrawal of orders: 5 years (Act on the Consumer Protection in Electronic Commerce, Etc.)

4. Records on payment and supply of goods, etc.: 5 years (Act on the Consumer Protection in Electronic Commerce, Etc.)

5. Records on consumer complaints or dispute handling: 3 years (Act on the Consumer Protection in Electronic Commerce, Etc.)

6. Tax invoices and other transaction evidence: 5 years (Framework Act on National Taxes)

7. Access logs: 3 months (Protection of Communications Secrets Act)

8. Account information of maintenance subscription customers: kept until 30 days after the subscription ends (the data transfer period), then destroyed

Article 4 (Provision of Personal Information to 3rd Parties)

1. The Company does not provide customers' personal information to third parties beyond the scope of the purposes in Article 2.

2. Exceptions are made where the customer has given separate consent, where laws have special provisions, or where an investigative agency requests it following procedures set by law.

Article 5 (Outsourcing of Personal Information Processing)

1. To the extent necessary to provide the Service, the Company outsources the following tasks to specialized external providers. (1) Payment processing: electronic payment gateway (2) Server · hosting operation: cloud infrastructure provider (3) Sending email · text messages: messaging service (4) Running online meetings: online meeting service

2. Outsourced providers may vary depending on the service configuration at the time of contract. If a provider changes or is added, the Company will update this Policy and disclose the provider's name and the outsourced task in this Article.

3. When concluding an outsourcing contract, the Company specifies in the contract compliance with personal information protection laws, prohibition of use beyond the purpose, restrictions on re-outsourcing, safety measures and liability for damages, and supervises the provider.

Article 6 (Rights of Data Subjects and How to Exercise Them)

1. The customer may at any time request access to, correction · deletion of, suspension of processing of, or withdrawal of consent for their personal information.

2. Rights can be exercised by email (contact@enternext.co.kr) or phone (010-9243-6347), and the Company will notify the result within 10 days from the date it receives the request.

3. If a legal representative or a delegated person makes the request, documents that confirm their authority, such as a power of attorney, must be submitted together.

4. Information that other laws require to be retained may be kept for the required period even if deletion is requested, and in that case the Company will explain the reason.

Article 7 (Destruction of Personal Information)

1. The Company destroys personal information without delay once the retention period ends or the purpose of processing has been achieved.

2. Information in electronic file form is permanently deleted in a way that cannot be recovered, and paper documents are shredded or incinerated.

3. Information that must continue to be kept under laws is stored in a separate storage area apart from other personal information and is not used for any purpose other than retention.

Article 8 (Measures to Ensure the Safety of Personal Information)

1. Administrative measures: minimizing the staff who handle personal information, establishing an internal management plan, regular training

2. Technical measures: managing access rights to personal information processing systems, encrypting passwords and important information, encrypting data in transit (HTTPS), installing and updating security programs

3. Physical measures: controlling access to servers · places where records are kept

Article 9 (Use of Cookies)

1. The Company may use cookies for convenience in using the website and for visit statistics. Cookies are small text files stored in the browser and do not contain information that directly identifies individuals.

2. The customer can refuse or delete cookies in the browser settings. However, some features (e.g. staying logged in to My Page) may be limited if cookies are refused.

Article 10 (Chief Privacy Officer)

1. The Company designates the following Chief Privacy Officer, who oversees work related to personal information processing and handles customer complaints and remedies for damages.

2. Chief Privacy Officer: Kim Do-hyun (CEO) · email contact@enternext.co.kr · phone 010-9243-6347

3. The customer may contact the Chief Privacy Officer with inquiries, complaints or requests for remedies related to personal information arising from use of the Service, and the Company will respond without delay.

4. For other reports or consultations on personal information infringement, you can contact the Personal Information Infringement Report Center (118, no area code), the Personal Information Dispute Mediation Committee (1833-6972), the Cyber Investigation Division of the Supreme Prosecutors' Office (1301, no area code), or the Cyber Investigation Bureau of the Korean National Police Agency (182, no area code).

Article 11 (Duty to Notify)

1. If the content of this Policy is added to, deleted or modified, the Company will post the changes on the website from 7 days before the effective date. Changes that are important to customers' rights will be posted 30 days in advance.

2. This Privacy Policy takes effect on 2026-10-19.

ENTERNEXT

CEO Kim Do-hyun · Business registration number 674-88-03733
50-1, Hakdong-ro 6-gil, Gangnam-gu, Seoul
contact@enternext.co.kr · 010-9243-6347